Frequently Asked Questions
We are happy to take enquires over the phone, but we will also ask that you send us your GP or specialist referral. We can then determine the urgency of your problem and decide if any extra tests or scans will be needed before your appointment.
Your waiting time will depend on the urgency of your condition and whether any extra tests or scans are needed. Patients with urgent conditions will be seen quickly, and the general wait time is uncommonly more than a few weeks.
An MRI scan is usually the best scan to make decisions about whether surgery is required and the exact type of surgery that would be best. Doing an MRI prior to your appointment usually avoids coming in for an extra appointment.
Almost all new patients need to be seen in person for a physical examination and face to face discussion. Follow-up appointments may be done via Video Telehealth. Appointments by telephone are not preferred. Please discuss this at your initial appointment.
Parkville Neurosurgery does not see patients insured by Workcover or TAC, but a referral can be made to The Royal Melbourne Hospital Outpatient Department.
Consulting fees must be paid in full on the day of your appointment. We accept cash and credit cards (except American Express). We can electronically submit to Medicare for your rebate. Bulk billing is not routine.
No, unfortunately. Private insurance does not cover the cost of private specialist consultations or radiology fees (such as MRI). These are partially refunded by Medicare.
This is determined on a case by case basis, particularly considering the urgency of the condition, but uninsured referrals will be forwarded to The Royal Melbourne Hospital Outpatient Department if requested.
It is possible to pay “out of pocket” for your surgery in the private hospital and we can obtain a quote from the hospital for the total cost. Unfortunately, the total cost is usually over $25,000 for most types of neurosurgical operations. Please discuss with the office staff if you would like more information.
There is very little parking near Parkville Neurosurgery and we recommend public transport whenever possible. There is limited parking on the streets around The Royal Melbourne Hospital and the Royal Melbourne Hospital car park is often full. There is also a car park across Royal Parade underneath to the Kenneth Meyer Building or at the Peter MacCallum Cancer Centre.
We are in Suite 31 on Level 4 in the Melbourne Private Hospital building on Royal Parade. The address of this building is 1F Royal Parade Parkville.
Surgery and post-operative questions:
Yes, we use keyhole or MIS surgery when it is the best type of surgery for you. These types of surgery are not the right surgery for everyone.
After most brain surgery you will not be able to drive for AT LEAST 3 to 6 months. For spinal surgery you will not be able to drive for 2 to 8 weeks, and you should discuss this with your surgeon.
It is very common to have nerve or back pain in the 6 weeks after surgery. Even if the pressure has been removed from the nerves, they can still be sensitive. This almost always goes away, and you should use the pain medications you have been prescribed.
You will be given enough pain medication for 5 days when you leave hospital. You may need to schedule an appointment with your GP after the surgery to get more prescriptions, although most patients are able to use Panadol or other over the counter pain medicine after a week. You should take pain medications to keep your pain at a minimum so you can go about your daily activities and breathe deeply and cough comfortably.
Your private neurosurgeon will be doing your surgery. There will be one or more assistant surgeons, but they are only helping with your surgery.
Each surgeon has their own types of dressing. You will be given specific written instructions on your discharge summary from the ward. You can call the Parkville Neurosurgery office if you have questions.
You will see your surgeon in hospital before you leave hospital after your surgery. You will be told about your medications at that time. You will also have another appointment about 6 weeks after surgery, where further questions can be asked. This appointment is made when your surgery is booked, so check your admission letter for date and time.
During office hours you can call the Parkville Neurosurgery office on (03) 9348 2712. In the event of an emergency, you should call an ambulance or go to your nearest hospital Emergency Department.
Wait until your appointment 6 weeks after surgery before commencing physiotherapy or strenuous physical exercise. This allows your wound and muscles to heal. Gentle exercise will be recommended by the hospital physiotherapist before you go home. Walking is always allowed. Some patients will require early rehabilitation, which will be arranged for you by the ward staff, including transport from the hospital to the rehabilitation centre.
Every patient is different depending on the type of surgery and type of work. Please discuss this with your surgeon at your appointment and in hospital before you go home.
A general principle is to avoid lifting more than 5kgs, sitting for more than 45 minutes, and repetitive twisting or bending. You can walk as much as you like and sit for multiple 45 minute intervals in a day as long as you get up and walk for 5 minutes in between. However, every patient and surgery is different so please discuss this with your surgeon at your appointment and in hospital before you go home.
You will need to be picked up by a friend or family member. Discharge time is 10am. You can recline back the passenger seat and stop every 45 minutes and have a walk around if you have a long trip home. Very few people are eligible for ambulance or patient transport home so please make your own arrangements to be picked up.
No. Leave it to the surgeon to prepare your scalp for surgery in the operating theatre. Shaving can cause small cuts and nicks in the skin and dislodge bacteria out of the roots of the hair onto the skin. This can cause infection and may cause the surgery to be postponed.